Ordering personalised biscuits for your special occasions from Molly's Bakehouse can be an incredibly delightful experience. However, before placing your order, you may have some questions about the process, such as design choices, pricing, and lead times. To help simplify the process and ensure you have all the information you need, we've compiled this comprehensive FAQ guide. By addressing common questions and queries, our aim is to provide you with a smooth, enjoyable experience as you bring your spectacular, customised biscuit creations to life.

From choosing and personalising designs to understanding the delivery process, trust this guide to offer the essential knowledge acquiring your handcrafted, edible works of art from Molly's Bakehouse. With these essential insights at your fingertips, you can focus on entertaining and celebrating your special event with loved ones, enhanced by beautiful and delectable biscuits.

1. Design Options and Customisation

Molly's Bakehouse offers a wide range of design options and customisation features for their personalised biscuits. Clients can choose from an extensive catalogue of themed designs, such as seasonal celebrations, family occasions, and corporate events. Moreover, Molly's Bakehouse can cater to custom designs based on customers' specifications and preferences, enabling endless possibilities for unique biscuit creations.

Customisable elements include, but are not limited to, colours, patterns, shapes, and text. For instance, you could request biscuits decorated in your wedding colours, complete with the couple's names or initials. To ensure your customised biscuits meet your expectations, provide the bakery with clear guidelines of your desires, including images for reference, if necessary.

2. Pricing and Minimum Order Quantities

The pricing for customised biscuits from Molly's Bakehouse depends on several factors, such as the complexity of the design, level of detail, and the quantity of biscuits ordered. As each biscuit is handcrafted, intricate designs may incur higher costs due to the level of skill and time needed to create them. Contact Molly's Bakehouse directly for specific pricing and quotes tailored to your requirements.

Minimum order quantities generally apply when requesting customised biscuits. This threshold helps maintain production efficiency and allows the bakery to maintain their high-quality standards. Bear in mind that placing a bulk order may result in a lower per-unit price, especially when ordering standard designs instead of bespoke creations.

3. Lead Time and Rush Orders

The lead time for orders depends on several factors, such as the complexity of the biscuit design and the total order quantity. Generally, customised biscuits require a lead time of at least two weeks to allow for design collaboration, biscuit production, and packaging. However, during peak seasons or for orders with exceptionally elaborate designs, the lead time may extend.

If you require your biscuits on short notice, it's best to contact Molly's Bakehouse promptly to discuss the feasibility of the order. In some cases, the bakery may be able to accommodate rush orders based on their current workload and the specifics of your request. However, be prepared for additional charges to cover expedited production and delivery.

4. Dietary Requirements and Allergens

Molly's Bakehouse is dedicated to catering to the dietary needs of their diverse clientele. They offer gluten-free, nut-free, and dairy-free options to accommodate specific requirements. When placing your order, clearly mention any dietary restrictions to ensure your biscuits are prepared accordingly.

However, keep in mind that biscuits are handcrafted in a kitchen that handles common allergens, such as nuts, dairy, and gluten. While every effort is made to avoid cross-contamination, customers with severe allergies should approach with caution and discuss their concerns with the bakery directly.

5. Packaging and Presentation

Each personalised biscuit crafted by Molly's Bakehouse is individually wrapped and sealed to ensure freshness and maintain the integrity of their exquisite designs. Additionally, the bakery offers customisable packaging options, such as branded boxes and matching ribbons, to elevate the presentation of your biscuits for gifting or event favours.

Inquire about the available packaging customisation options and costs when placing your order to ensure your biscuits are presented in a manner befitting the occasion.

6. Delivery and Collection

Molly's Bakehouse delivers their customised biscuits nationwide, adhering to all necessary measures to ensure your biscuits arrive intact and undamaged. Shipping costs vary based on your location and the order size, with standard and express delivery options available.

If you are local to the Southampton area, you may save on delivery costs by choosing to collect your order directly from the bakery. Make arrangements for collection at a mutually agreeable time, ensuring seamless coordination with your event schedule.

7. Shelf Life and Storage

On average, Molly's Bakehouse's customised biscuits have a shelf life of one month, provided they are stored properly. Keep your biscuits in their original packaging or place them in an airtight container to preserve their freshness and taste. Store biscuits at room temperature, away from direct sunlight and moisture, to maintain the captivating designs and prevent spoilage.

Experience a Smooth Customised Biscuit Order with Molly's Bakehouse

With the help of this comprehensive FAQ guide, you can effortlessly navigate the process of ordering customised biscuits from Molly's Bakehouse. These unique and delicious creations promise to elevate your special occasions, leaving a lasting impression on your guests and loved ones. By addressing common questions and concerns, such as design options, pricing, lead times, dietary needs, and more, this guide equips you with the knowledge required to create biscuits that perfectly capture the essence of your event.

Don't hesitate to enhance your celebrations with these delightful, handcrafted biscuit masterpieces. Visit our website today to explore their extensive design catalogue, discuss your customisation preferences, and place your order for remarkable biscuits that will undoubtedly leave a lasting impression on all who indulge.